AI phone assistant for driving schools

Because the person who would answer the phone is in a car teaching somebody to drive. There is no reception, and the calls arrive anyway - mostly from people at the very start, asking what it costs and how long it takes.

Which licence class, whether they already have a theory pass, which instructor they were recommended, and when they can take lessons. Enough to send back a real answer instead of a callback that starts from nothing.

It proposes and confirms, or writes into a review list. It does not write into a live diary - one wrong entry in a driving school's schedule costs an instructor a whole slot.

Only from the school's own price list. Lesson counts vary by person, so the honest answer to how much it costs in total is one an instructor gives after a first lesson, not one an assistant guesses.

It takes which instructor was asked for and when the pupil can attend, and proposes times. It does not write into a live diary - one wrong entry costs an instructor a whole slot.

It records that a caller is asking about one and what class they are taking. Booking or moving a test is done through the official system, which is a person's job.

Yes, under Article 50 of Regulation 2024/1689, which asks that the caller be told they are speaking to a machine - that line belongs in the greeting you configure. Nothing about this work falls under Annex III, the list of high-risk uses. The distinction the Act draws is between assisting and deciding, and this agent assists: it never assesses a learner or decides that somebody is ready for a test. Austria's KI-Servicestelle at RTR publishes the same reading of the transparency duty.

You are. A lesson booking is ordinary personal data, often about people under eighteen, and Tel-Agent is self-hosted with your own model keys, so the recording, the transcript and the record it writes stay on your server and never reach Dpro GmbH. There is no processor agreement to sign with us because we never receive the data, and the source is AGPL-3.0, so you can check that rather than take our word for it.

There is no single federal AI statute to comply with, but a phone line carries older rules. The TCPA governs automated outbound calls, and consent to record is set state by state. Consent to record is set state by state, and California and Illinois among others want every party to agree. Running the software yourself makes you the caller of record, so the disclosure and the recording switch are yours to set.